Anstellung Luxus

ROLE As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals. You will represent the company in all you do and be a proactive sales professional. You will have oversight of all processes in store and guarantee compliance with all procedures set by the Headquarters to ensure the store runs effectively and efficiently. MISSION Attract, develop, retain, and engage both clients and team members Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clientsImplement action plans to achieve general targets and P&LDefine targeted quantitative and qualitative goals and ensure they are achievedCommunicate high quality relevant feedback and analysis to HQ and team membersAwareness and sensitivity to your business environment, with up to date knowledge on market trends and competitorsFoster and maintain a positive work environment through open communication in order to motivate and engage the teamEnsure professional growth and training of team members with a through continuous coaching and developmentCreate development plans for sales staff and management in order to drive performanceBuild a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clientsEnsure the store atmosphere upholds brand imageMaintain team behaviors and store appearance that are consistent with the standard of Saint Laurent service, image and valuesEnsure all delicate situations regarding customer complaints and the overall sales process are dealt with accordinglyEnsure that all the processes are in compliance with legal, safety and internal requirementsChallenge current processes to ensure efficiency and effectivenessSupervise warehouse stock and verify that it is in line with the store’s sales potential, by liaising with Merchandising Retail Director accordinglyManage inventory activities taking into account related inventory results in collaboration with Back Office operationsOptimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operationsPROFILE 3 - 5 successful years of experience in a managerial roleSignificant experience in the sale of luxury goods or retailAdaptable, transparent, dynamic and curios in your approachHigh sensitivity to customer experience, engagement and loyaltyExceptional persuasiveness and interpersonal skillsAttention to detail and highly organisedWillingness to be involved in an innovative projectsEfficiency in Microsoft Works (Word, Excel, PowerPoint)Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

ROLE The Stock Controller contributes to increasing the store turnover through following seamless processes of stock control in compliance with legal, safety, internal requirements. Reporting directly to the Store Director, the Stock Controller plays a fundamental part in managing store operations efficiently and effectively. MISSION Flow management Support with administrative and operational procedures related to the merchandise flow (preparation, dispatch and receipt of orders; processing, deadlines/ invoicing)Prepare, pack and ship merchandise to the outlets and warehouseHandling different types of transfersAssure a smooth roll out of price changes and shipments to outletEnsure an excellent customer experience during the whole processInventory management Follow-up and control of monthly inventories and specific action plans to avoid discrepanciesImplement specific action plansPreparation and execution of the annual inventoryNegative management (analysis, research, dedicated actions)Stock management Identify consistent level of stock to achieve sales target Ensure a proper back of house organisation according to the guidelinesManage emergency situations: late deliveries, supply shortages, order errors.Omnichannel Act as responsible for deploying omnichannel services (distance selling)Overall support Act as primary point of contact and supervisor for stores regarding After Sales and Before Sales processes to guaranteeAdhere to all Company Policies & and follow all Company Operational ProceduresParticipating in maintaining a positive work environment and promoting the culture of the brand internally and externallyAssist management in complying with and monitoring procedures.PROFILE In depth-knowledge of retail environment and fundamental experience in stock handling (3-5 years)Attention to detail and strong organisational skillsTeam player including strong and transparent communication skills Adaptable and flexible with changing circumstancesAbility to prioritize the execution of all tasks based on business needsStrong solutions-over-problems mindset and ability to work in a fast-paced environmentMastering IT toolsGood English skills as well as local language (both oral & written)

Company Description The present and future of Audemars Piguet are thanks to the contribution of all our talents. Inspired by the richness of our past, we are excited about what we will create in the future. Together, we look confidently ahead and continuously strive for excellence across all our business areas. If our mission inspires you, join us and forge your own path within our family to create the extraordinary together. Let's write the next chapter of your career together! Job Description We are seeking an organized and efficient Boutique Admin Support professional to join our team in Prague, Czechia. In this role, you will be the backbone of our boutique operations, ensuring smooth day-to-day functioning and providing exceptional support to both customers and staff. Job Role: Manage daily administrative tasks, including scheduling appointments, answering phone calls, and responding to emails Assist with inventory management, including stock tracking and reordering Process sales transactions and maintain accurate financial records Coordinate with vendors and suppliers for product deliveries and restocking Organize and maintain a clean, welcoming boutique environment Support marketing efforts by updating social media and assisting with promotional events Provide excellent customer service, addressing inquiries and resolving issues promptly Assist with visual merchandising and store displays Perform basic bookkeeping tasks and prepare reports as needed Collaborate with the team to ensure efficient boutique operations and a positive shopping experience Qualifications Qualifications: High school diploma or equivalent; additional certifications in retail management or administration are a plus Proven experience in administrative support or retail roles; experience in a boutique or fashion-related environment is preferred Strong organizational skills with the ability to multitask and prioritize effectively Excellent customer service skills and a professional demeanor Proficiency in MS Office suite and familiarity with Point of Sale (POS) systems Basic bookkeeping and financial record-keeping abilities Strong written and verbal communication skills Ability to work independently and as part of a team Knowledge of fashion industry trends and luxury retail practices is a plus Flexibility to work retail hours, including weekends and some evenings Fluency in English; knowledge of Czech or other languages is an advantage Additional Information

Company Description The present and future of Audemars Piguet are thanks to the contribution of all our talents. Inspired by the richness of our past, we are excited about what we will create in the future. Together, we look confidently ahead and continuously strive for excellence across all our business areas. If our mission inspires you, join us and forge your own path within our family to create the extraordinary together. Let's write the next chapter of your career together! Job Description We are seeking an organized and efficient Boutique Admin Support professional to join our team in Prague, Czechia. In this role, you will be the backbone of our boutique operations, ensuring smooth day-to-day functioning and providing exceptional support to both customers and staff. Job Role: Manage daily administrative tasks, including scheduling appointments, answering phone calls, and responding to emails Assist with inventory management, including stock tracking and reordering Process sales transactions and maintain accurate financial records Coordinate with vendors and suppliers for product deliveries and restocking Organize and maintain a clean, welcoming boutique environment Support marketing efforts by updating social media and assisting with promotional events Provide excellent customer service, addressing inquiries and resolving issues promptly Assist with visual merchandising and store displays Perform basic bookkeeping tasks and prepare reports as needed Collaborate with the team to ensure efficient boutique operations and a positive shopping experience Qualifications Qualifications: High school diploma or equivalent; additional certifications in retail management or administration are a plus Proven experience in administrative support or retail roles; experience in a boutique or fashion-related environment is preferred Strong organizational skills with the ability to multitask and prioritize effectively Excellent customer service skills and a professional demeanor Proficiency in MS Office suite and familiarity with Point of Sale (POS) systems Basic bookkeeping and financial record-keeping abilities Strong written and verbal communication skills Ability to work independently and as part of a team Knowledge of fashion industry trends and luxury retail practices is a plus Flexibility to work retail hours, including weekends and some evenings Fluency in English; knowledge of Czech or other languages is an advantage Additional Information

PURPOSE OF THE POSITION A Client Advisor contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards. MISSIONS & RESPONSIBILITIES Provide an outstanding client and after-sale service to all visitors and clientsShow passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requestsCultivate a robust client portfolio to secure a proactive and growing businessDrive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approachKnow how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion cultureShow a transparent and genuine attitude with the client and create a unique connection with themCommunicate in a professional and authentic way, with clients and colleaguesEffectively use all the available tools to optimize business opportunitiesProactively support the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies and operational procedures and follow themPROFILE A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave personal taste and passion for the fashion culture, like to create personalized looksHave a natural business mindset and an entrepreneurial spiritOpen-minded and looking for a company valuing audacity and authenticityStrong team spirit to achieve common goalsAt ease with using tools and applications, learns fast with new technologiesMotivation to work in a fast-paced environment, able to multitask & prioritizeProactive, enthusiastic, & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local languageEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. For our boutique in Prague, we are looking for a Stock Associate talent with passion and drive. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. TASKS & RESPONSIBILITIES Providing efficient service to all sales staff (preparing products, assisting with product preparation, packaging and client deliveries) Preparing stock transfers between stores Checking the receipt of products returned by customers, support with the after sales service Assisting in the delivery of products and verifying the condition and quantity of the delivery Ensuring that all products are packaged, labeled, and properly stored in the stockroom Maintaining and replenishing inventory, implementing price changes, preparing, and conducting regular inventory counts